What’s included
Discovery and data mappingEntity by entity: what is authoritative, what is derived, and where the truth actually lives.
Integration layerA versioned API surface between policy admin, claims, billing and CRM instead of point-to-point spaghetti.
Reliability engineeringPrevent duplicate updates when a request is retried (idempotency), retry temporary failures, and route unresolved messages to a review queue (dead-letter handling). Reconciliation reports help find mismatched records.
ObservabilityDashboards and alerts on throughput, latency and failures — owned, not orphaned.
Runbooks and handoverDocumentation your team can operate from, plus training if you want the keys.
Typical engagement
We begin with discovery to understand your operations, systems, and priorities. We then develop an engagement proposal tailored to your requirements.
Discovery
Inventory of sources, contracts, volumes and constraints.
Architecture
Target design, migration path and a phased delivery plan.
Build and harden
Incremental delivery with tests, replay and rollback from day one.
Operate
Monitoring, change management and a standing block of engineering hours.
- APIs, events and system handoffs
- Connected
- Failure monitoring and reconciliation
- Visible
- Delivery, never big-bang
- Phased