Privacy Policy
This policy covers information collected through navauratech.com, Nia, appointment booking, and business inquiries. Navaura Technology LLC is a software and technology company based in Colorado. Customer project data is governed by the agreement for that engagement.
Last updated September 24, 2026Information you provide
- Nia chat. Your message and recent conversation history are sent through our server to Anthropic to generate a reply. Use Nia for general business questions. Do not include patient or policyholder information, other regulated personal data, confidential documents, passwords, or credentials.
- Appointment booking. The scheduler collects the details you enter, such as your name, email address, selected time, and meeting notes, to arrange and confirm your appointment.
- Assessment requests. The Claims Intake Workflow Assessment form collects your name, work email, company, role, organization type, workflow description, and consent choices. A submission also includes available campaign and referral information. If you have completed the optional scorecard, it includes your score, readiness band, lowest-scoring dimension, and completion time. Individual scorecard answers are not included in the submission.
- Email and phone. We receive the information you provide when you email or call us. Keep an initial inquiry to business contact details and a general description of your needs.
Site activity and technical information
The assessment page sends limited interaction events to our own service, including page views, button clicks, scorecard progress, and score summaries. These events can be sent even if you do not submit the assessment form. The event fields exclude your name, email, company, role, free-text workflow description, and individual scorecard answers; they can include page and campaign information.
Hosting and security services process technical information such as IP addresses, request details, and browser information to deliver the site, diagnose problems, and limit abuse. Although interaction-event fields omit direct contact details, the requests also involve this technical information.
How we use information
We use information to answer questions, arrange meetings, assess and respond to requested work, understand how the assessment page performs, and operate and protect the site. Assessment requests may be routed to intake storage and customer relationship management services for business follow-up.
The assessment form offers a separate, optional choice to receive Navaura insights. Leaving that box unchecked does not affect our response to your request. You can ask us to stop those messages at any time. We do not sell personal information or use chat or booking details for advertising.
Services that process website information
- Amazon Web Services. AWS hosts the site and its server-side services, including chat, assessment intake, interaction-event processing, and related storage and logs.
- Anthropic. Anthropic processes Nia conversation content to generate responses. Its API data-handling terms cover provider retention and permitted uses; browser chat storage is separate from provider processing.
- Google Calendar. Google Calendar provides our appointment scheduling and processes booking details and technical information when you use the booking page or embedded scheduler, under its applicable terms and privacy policy.
- Business follow-up services. CRM and email services may process business contact details and inquiry information to help us manage and respond to requests. Our intake system can send contact details and a readiness score to Apollo for follow-up; it does not send the free-text workflow description through that Apollo integration.
- Fonts. The site loads fonts from Google Fonts and Fontshare. Your browser connects to those providers, which receive technical request information such as your IP address.
Cookies and browser storage
The website does not set marketing or analytics cookies. Google Calendar may use its own cookies or similar technology when the booking page or embedded scheduler loads. You can manage cookies and site storage through your browser settings.
The assessment page uses browser session storage for scorecard answers and campaign-attribution information. Session storage normally lasts for the current tab, although browser session restoration can preserve it. Relevant attribution values are sent with assessment requests and interaction events as described above.
Retention and deletion
Nia keeps the displayed conversation in page memory; closing the chat panel alone does not erase it. Reloading the page clears that displayed conversation. The website does not save chat transcripts to a customer database. Anthropic processes and may retain the messages it receives under its API terms.
Business inquiries, assessment requests, meeting records, and correspondence are retained as needed to respond, manage a potential or active engagement, and meet applicable obligations. Interaction events and security records have separate operational retention settings. Retention can also differ across the services that process a record. Contact us to request deletion or ask about the information retained for a particular inquiry.
Your choices
You can browse without using Nia, booking, or submitting an assessment. You may request access to, correction of, or deletion of personal information we hold. Colorado residents may appeal a denial of a privacy request by emailing us with “Appeal” in the subject line.
Children and policy changes
This site is intended for business buyers. We do not knowingly collect personal information from children under 13. We update this page when our practices change; the date above identifies the latest revision.
Privacy questions or requests
Contact Navaura Technology LLC with a privacy question, a request about your information, or a request to stop optional marketing messages. Please do not include sensitive records in your initial message.